Duty Managers FAQs
I have convictions - can I still get a manager's certificate?
If you have convictions this does not automatically preclude you from obtaining a manager's certificate. Your application is assessed by the Inspector, the Police, and the District Licensing Committee and their assessment will consider the nature and history of the convictions.
Other than convictions covered by the Clean Slate Act 2004, you will need to list all convictions on the application.
What experience do I need before applying for a manager's certificate?
This Council currently requires six months working in a licensed premises. Concessions may be made for new business owners where alternative duty manager's are not available.
What is an LCQ and where can I obtain one?
An LCQ is a Licensed Controller Certificate. This is required before you can apply for a manager's certificate. There are a number of training organisations that provide the course for this certificate, please visit the Service IQ website for more information.
I have previously been a duty manager but my certificate is expired - what do I need to do?
Unfortunately you will need to go through the new application process again. A certificate cannot be renewed once it has expired.
I obtained my certificate with another Council but I am now working at a licensed premise within the Western Bay of Plenty District - what do I need to do to renew my certificate?
Your manager's certificate is able to be used and renewed nationwide. Simply include a copy of your expiring certificate with your renewal application and ensure you apply before it expires.
Please also ensure your employer has updated their manager's register and notified the Council of changes - Notice of Management Change form.
What happens at my managers interview with the Inspector?
The Inspector will run through some questions around your understanding of the Sale and Supply of Alcohol Act 2012 as well as some questions designed to understand how you might approach different situations at your premise. It is held at the Barkes Corner Council office and is also an opportunity for you and the Inspector to get to know each other.