Contact Us

We're here to help

The simplest way to get in touch is through our Freephone line 0800 WBOPDC – 0800 926 732. Our phone lines are open 24/7.

You can also use any of the options below.

We look forward to hearing from you.

Featured

Contact Us Online Form

Use to report a problem, request information, compliment our service or to make a complaint.
Council Offices and Service Centres

Find out the locations of our libraries and service centres around the District and their opening hours.

Antenno

Receive notifications from Council about the places you have marked as important to you, or report back to Council on issues or feedback around the District.
Do It Online

There are a number of things you can do online via our website such as dog registrations, paying for your parking fines and infringements, paying for water and rates and much more.
Feedback on Our Service

If you’re not happy with your experience with Council please feel free to get in touch with us.
Official Information Requests

Under the Local Government Official Information and Meetings Act 1987 and Privacy Act 1993, you can make a request for official information.
Our Customer Charter

Customers of the Western Bay of Plenty District Council can expect staff to follow Council's Customer Charter. Read more about our charter.
Phone Interpreting Service

Did you know that you can get telephone interpreting support when you call or visit Council?

Share this